Privacy Policy
Monolith UX (“Monolith UX,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we process. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, or use our digital advertising services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Contact information: Name, email address, phone number, company name, job title, and similar details you provide via forms or direct communication.
Business and account information: Campaign details, billing details, and other information relating to your use of our digital advertising services.
Usage and technical data: IP address, browser type, device identifiers, pages visited, referring URLs, and timestamps collected through cookies, pixels, and similar technologies.
Marketing and communications data: Your preferences in receiving marketing from us and your communication preferences.
If you are an end user reached through our clients’ advertising campaigns, we may process pseudonymous identifiers, cookie IDs, advertising IDs, IP address, and interaction data related to ads (e.g., views, clicks, conversions) on behalf of our clients.
How We Collect Information
We collect information in the following ways:
Directly from you: When you complete forms on our website, request a quote, subscribe to a newsletter, or communicate with us by email, phone, or other channels.
Automatically: Through cookies, tags, scripts, and similar tracking technologies when you visit or interact with our website or our ads.
From clients and partners: When our clients or trusted partners share or allow access to data necessary to run and measure digital advertising campaigns.
How We Use Information
We use the information we collect for the following purposes:
To operate, maintain, and improve the Monolith UX website and services.
To provide and manage digital advertising campaigns, including audience targeting, optimization, measurement, and reporting for our clients.
To communicate with you, respond to inquiries, and provide customer support.
To send you marketing communications, newsletters, and information about services that may interest you, where permitted by law and your preferences.
To analyze website and campaign performance and develop new services and features.
To comply with legal obligations and enforce our terms, policies, and contractual rights.
Where required by applicable law, we rely on legal bases such as your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences and improve user experience on our website.
Analyze traffic, usage patterns, and performance.
Support advertising, including measuring and optimizing campaigns on our own and third‑party platforms.
You can control cookies through your browser settings and, where available, your consent preferences. However, disabling certain cookies may affect the functionality of the website.
If our services are used to deliver behavioral or interest‑based advertising, we will honor any applicable opt‑out mechanisms (such as industry opt‑out tools or browser‑based signals) to the extent required by law.
How We Share Information
We may share information with:
Service providers and vendors who help us host our website, process payments, provide analytics, ad serving, customer support, email delivery, and other business functions.
Advertising and measurement partners to deliver, optimize, and measure digital advertising campaigns, subject to contractual and legal safeguards.
Clients to provide them with campaign reporting and insights about the performance of their digital advertising campaigns, often in aggregated or pseudonymous form.
Professional advisers and authorities when required to comply with legal obligations, respond to lawful requests, or protect our rights, users, or the public.
We may share aggregated or de‑identified information that does not identify any individual without restriction.
We do not sell personal information in the traditional sense; where applicable laws define “sale” to include certain data sharing for advertising, we will disclose this in our supplemental notices and provide appropriate opt‑out options.
Data Retention and Security
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements.
We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
Access and obtain a copy of your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Object to or restrict certain processing activities, including direct marketing.
Withdraw consent where processing is based on consent.
Lodge a complaint with a data protection authority.
You can exercise these rights by contacting us using the details in the “Contact Us” section below. We may need to verify your identity before responding to your request.
If you receive our marketing emails, you may opt out at any time by using the unsubscribe link in the message or contacting us.
International Data Transfers
If we transfer personal information to countries outside your jurisdiction, we will take steps required by applicable law to ensure an adequate level of protection, such as using standard contractual clauses or other approved safeguards.
Third‑Party Websites and Services
Our website and ads may contain links to third‑party websites, platforms, or services that are not operated by Monolith UX. This Privacy Policy does not apply to those third parties, and their privacy practices are governed by their own policies.
Children’s Privacy
Our website and services are not directed to children under the age of 13 (or other age as defined by local law), and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website or services after changes become effective constitutes your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:
Monolith UX
4912 Lakeridge St. Apy 1A
Ypsilanti, MI, 48197, USA
Email: support@monolith-ux.com
Phone: (734) 395-0530